Quick overview
Job description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job DetailsThis role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.
Shift: Monday through Friday 8:30am - 5:00pm
Location: 1001 W. Taylor Rd., Romeoville, IL 60446
Pay Range: $26.00 - $ 29.00
Summary of Role and Responsibilities:
- Performs routine system administration tasks including user account maintenance, access provisioning, and basic configuration updates within established procedures and approval requirements.
- Monitors system availability and basic performance indicators, escalating anomalies, alerts, and service disruptions to senior team members for resolution.
- Maintains accurate, organized system records, configuration logs, and administrative documentation that support audit readiness and operational traceability.
- Executes scheduled maintenance tasks, system checks, and administrative workflows following defined runbooks and step-by-step operational procedures.
- Supports incident and service request intake by logging tickets, gathering required information, and routing issues to the appropriate team within established service management procedures.
Education:
- Bachelor's degree in information technology, computer science, information systems, or a related field, or equivalent experience required.
Work Experience:
- Less than 2 years of experience in IT operations, technical support, infrastructure support, systems support, or technology environment, or a related field required.
Certifications: ( plus not required )
- Certification in ITIL Foundation, CompTIA A+ or Network+, or cloud fundamentals (e.g., vendor-neutral or hyperscaler entry-level), or equivalent preferred.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit
Full time Salary Range $52,000 - 81,620This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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