Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Western Australia, Australia
Job Description
Kinetic IT is seeking a Senior Service Desk Technician in Perth to be the main contact for end-user support, delivering rapid, reliable service in a busy IT service environment.
You will mentor junior staff, improve support processes and contribute to a positive team culture, with a rostered schedule to ensure coverage across time zones. A strong customer focus and familiarity with ServiceNow are essential.
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