Lead Adobe Journey Optimizer Developer - Remote / Telecommute

Job Title: Lead Adobe Journey Optimizer Developer - Remote / Telecommute

Job Location: Minneapolis, MN

Job Type: Contract

Pay Range: $55.00hr - $60.00hr

Job Overview:

The organization is looking for an experienced Adobe Journey Optimizer (AJO) Developer with strong exposure to Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA). The candidate will be responsible for designing, developing, and implementing personalized customer journeys, real-time customer engagement solutions, audience segmentation, and analytics-driven marketing campaigns across multiple channels. This role requires hands-on expertise in AJO, AEP data foundations, and CJA reporting capabilities.

Key Responsibilities:

• Design and develop Event-Based and Audience Qualification Journeys.
• Configure Email, SMS, Push Notification, In-App, and Web Channel campaigns.
• Implement Offer Decisioning, Dynamic Content, Personalization, and Content Templates.
• Configure Journey Entry/Exit Criteria, Decision Splits, and Journey Orchestration.
• Support Journey Testing, Monitoring, Troubleshooting, and Production Deployment.
• Collaborate with business and marketing teams to convert requirements into scalable customer journeys.
• Develop and maintain XDM Schemas, Datasets, Identity Namespaces, and Merge Policies.
• Configure Real-Time Customer Profile (RTCP/RTCDP).
• Build and support Batch and Streaming Data Ingestion pipelines.
• Design audience segmentation and profile activation strategies.
• Implement identity resolution and profile stitching.
• Ensure compliance through DULE policies, consent management, and data governance.
• Create and manage Connections and Data Views.
• Build dashboards, reports, calculated metrics, and visualizations.
• Analyze customer journey performance and campaign effectiveness.
• Partner with business stakeholders to derive actionable insights from customer behavior.

Required Technical Skills:

• Adobe Journey Optimizer (AJO).
• Adobe Experience Platform (AEP).
• Customer Journey Analytics (CJA).
• Real-Time CDP (RTCDP).
• XDM Schema Design.
• Identity Resolution & Merge Policies.
• Audience Segmentation.
• Adobe Web SDK / Adobe Launch.
• REST APIs.
• SQL / Query Service.
• Batch & Streaming Data Ingestion.
• Journey Personalization & Offer.
• Bachelor s degree in Computer Science, Information Technology, or related field.
• Adobe certifications in AJO, AEP, or RTCDP are preferred.
• Experience implementing enterprise-scale customer engagement solutions.

Nice-to-Have:

• Adobe Customer AI.
• Omnichannel Campaign Orchestration.
• Consent & Preference Management.
• Marketing Automation Platform Integrations.
• Data Governance & Privacy Compliance (GDPR, HIPAA, CCPA).

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities