Quick overview
Job description
Key Responsibilities
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Plan and coordinate all aspects of technical projects from initiation through delivery.
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Ensure service delivery success and customer satisfaction through effective project management.
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Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed.
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Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables.
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Identify needed resources for projects while defining and assigning major project roles.
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Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
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Assign and monitor the work of the project team, providing technical and analytical support and direction.
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Interface with clients on technical matters as needed.
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Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved.
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Assist with problem resolution or risk mitigation as needed.
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Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project.
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Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met.
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Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement.
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Directly oversee employees assigned to the project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
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Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions.
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Utilize Ahead systems (PSA, etc.) to maintain updated project information.
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Assist in presales efforts including OA, SOWs, and customer presentations.
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Develop customer relationships and aid in identifying additional sales opportunities.
Skills Required
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Bachelor’s degree or equivalent would be required
- Minimum of 12 years of experience in project management, with a focus on leading and delivering complex projects or programs.
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Professional certifications like PMP (Project Management Professional) or PgMP (Program Management Professional) preferred.
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Must have experience with data center/workload migrations, data center consolidation, and/or data center build outs.
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Strong technical knowledge in Dell, VMware, Rubrik, NetApp, etc.
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Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects.
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Must have a strategic mindset and be able to align projects or programs with organizational goals.
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Excellent analytical, problem-solving, team, conflict management, and time management skills.
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Strong communication & leadership skills.
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Possess advanced skills in the use of project management software.
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Demonstrate ability to manage project budgets and timelines.
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Must be adept with the use of negotiation techniques to reach an agreement when there are widely differing viewpoints.
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Effectively facilitate interaction with executive-level clients.
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Should be able to identify, assess, and mitigate risks effectively.
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