AI Program Manager

Key Responsibilities
•Lead end-to-end delivery of enterprise AI, Generative AI and Machine Learning programs, from use-case identification through production implementation.
•Develop and manage the AI program roadmap, priorities, milestones, dependencies, risks and deliverables.
•Coordinate across business, product, data science, engineering, cloud, cybersecurity and architecture teams to deliver AI initiatives.
•Drive GenAI/LLM, Agentic AI, intelligent automation and AI/ML initiatives aligned with business objectives.
•Establish governance for Responsible AI, data privacy, security, model risk and regulatory compliance.
•Manage AI pilots/POCs and facilitate their transition into scalable production solutions.
•Track program KPIs including business value, productivity improvement, cost savings, adoption and time-to-value.
•Manage customer and senior executive stakeholders, providing clear visibility into progress, risks, dependencies and business outcomes.
•Drive adoption, change management and continuous improvement across AI programs.

Qualifications
•10+ years of experience in IT/program management, including experience leading large transformation programs.
•Strong understanding of AI/ML, Generative AI, LLMs, Agentic AI and cloud-based AI solutions.
•Experience managing complex, cross-functional programs in an enterprise/customer environment.
•Strong knowledge of Agile delivery, program governance, risk management and stakeholder management.
•Excellent customer-facing, executive communication and leadership skills.
•Experience in financial services, payments or fintech is preferred.
•PMP/Agile/Cloud/AI certifications are desirable.


Skills: Program Management~AI & Gen AI - Products & Tools~AI for Leadership
Experience Required: 10 & Above