Program Manager – AI / Design Operations

Job Title: Program Manager – AI / Design Operations

Work location: San Jose , California (Hybrid)

Duration: Long term contract

Job Description

Minimum Qualifications

• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
• Experience leading complex, cross-functional initiatives from conception and planning through execution and adoption
• Experience building and improving operational processes, workflows, or team standards at scale
• Strong stakeholder management skills, with the ability to align partners across functions and levels
• Experience translating ambiguous problems into structured programs, plans, and measurable outcomes
• Strong written and verbal communication skills, including experience preparing and presenting updates to stakeholders and leadership audiences
• Familiarity with AI tools such as Codex, as well as emerging AI use cases across planning, operations, design, and knowledge work
• Experience with tools across the Microsoft ecosystem, Airtable, Figma, Miro, and other collaboration, documentation, and program management platforms such as PowerPoint, Teams, SharePoint, Asana, Jira, Confluence, or Notion

Preferred Qualifications

• Experience supporting design, research, product, or other highly cross-functional organizations
• Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
• Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
• Experience developing SOPs, playbooks, governance models, or scalable operating frameworks
• Experience driving change management, onboarding, communications, or community-building efforts
• Experience creating materials that support stakeholder alignment, executive communications, and leadership visibility
• Comfort presenting recommendations, program updates, and strategic insights to cross-functional stakeholders and leadership audiences
• Familiarity with tools such as Airtable, Figma, Miro, SharePoint, Teams, PowerPoint, Confluence, Notion, Asana, or Jira
• Interest in shaping thoughtful, human-centered approaches to AI adoption across teams and organizational workflows