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Healthcare Business Process Management (BPM) Consultant

Lumen Solutions Group Inc.United States🇺🇸United StatesPosted 30 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Company Description 
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. 
 
Role: Healthcare Business Process Management (BPM) Consultant
Location: Columbia, MD (Remote)
Job Type: Contract

 
Job Summary:
We are seeking an experienced Business Process Management (BPM) Consultant / Business Architect to support a high-priority Government Programs migration to the Facets platform. This role will focus on understanding existing enterprise processes, identifying gaps, designing improved workflows, and creating detailed process documentation across multiple healthcare business functions.
The ideal candidate should have strong healthcare insurance domain knowledge, enterprise-level BPM experience, and the ability to work independently while facilitating discussions with business stakeholders and cross-functional teams.
 
Key Responsibilities
  • Discover and analyze existing current-state business processes.
  • Define and design future-state processes and end-to-end workflows.
  • Create detailed process maps, workflow diagrams, and business process documentation.
  • Identify process gaps, inefficiencies, dependencies, and improvement opportunities.
  • Develop recommendations for process optimization and standardization.
  • Facilitate process discovery and improvement sessions with business stakeholders and cross-functional teams.
  • Collaborate across departments to understand business requirements and operational dependencies.
  • Support enterprise-level process mapping and process transformation initiatives.
  • Independently manage assigned process analysis activities with minimal guidance.
 
Required Skills & Qualifications
  • 10+ years of overall professional experience.
  • 5+ years of experience as a Business Process Consultant, Business Architect, or similar role.
  • Strong experience in Enterprise Business Process Management (BPM) and process improvement.
  • Proven experience with Process Discovery, Definition, Documentation, and Improvement.
  • Strong experience designing cross-functional and end-to-end business processes.
  • Healthcare Insurance experience is mandatory.
  • Understanding of healthcare insurance operations, including:
    • Claims
    • Enrollment
    • Provider Operations
    • Care Management
    • Utilization Management (UM)
  • Strong analytical, problem-solving, consulting, and stakeholder management skills.
  • Ability to independently facilitate discussions with business and functional teams.
 
Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Skills

Process Improvement
Stakeholder Management

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