Quick Overview
Job Description
Job Description
US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do.
It’s working — we’re The Wirecutter’s favorite cellular carrier, and Consumer Reports has named us the top-rated mobile carrier two years in a row.*
And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. US Mobile is taking a different approach, rooted in a distinctive product and an exceptional customer experience, and our social presence is where people notice it first.
We're looking for a Content Creator to make entertaining, iconic content that gets people to actually share — short-form video for TikTok, Instagram Reels, and YouTube that's funny and specific enough to survive the group chat. You'll work alongside our Social Media Manager, taking ideas from a scribbled concept to a shot, edited, published piece of content, and using what performs to shape what we make next. You're conceiving, scripting, shooting, and editing yourself, on a real cadence, and getting better at it every week.
What You'll do
Content Creation & Production
Conceptualize, script, shoot, and edit short-form video for TikTok, Instagram Reels, and YouTube — from quick-turn reactive posts to planned campaign content
Ship a consistent volume of original content every week (roughly 1–2 polished videos, plus lighter-weight reactive posts), balancing quality with speed
Evolve our short-form strategy using real performance data — run content experiments, track what lands, and double down on what works
Partner with the brand team on the content calendar, balancing always-on content with product launches, network news, and cultural moments
Spot trends and platform shifts early, and turn them into US Mobile-relevant content before they're stale
Collaborate cross-functionally with marketing, product, and customer support to turn feature launches and real customer moments into content
Surface user-generated content, fan moments, and community insight back into the content pipeline
Help keep messaging and brand voice consistent across creators, partners, and channels
A strong portfolio of short-form video you personally conceived, shot, and edited (not just campaigns you oversaw)
~2–5 years making content professionally or building your own channel/account
~ Basic video editing chops (or the judgment to brief and manage an editor as needed)
~ Bias for action: comfortable publishing, watching what happens, and iterating in real time rather than waiting on rounds of approval
~ Gym reimbursement
Commute reimbursement
Flexible working hours
Flexible time off
Cell phone service (up to $100/mo)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
If you would like more information about how your data is processed, please contact us.
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