Business Development Center Representative Sales/Service (Call Center)

At
Mac Haik CDJR Katy Freeway
, we're committed to excellence, and we look out for the needs of all our customers and employees. Our experienced, enthusiastic staff is eager to share its knowledge with our customers. Our new dealership facility includes a state-of-the-art showroom and service area, and our finance center works hard to help customers find a loan or lease for their next new or used car.

Now Hiring
Business Development Center (BDC) Representative
I-10 Chrysler Dodge Jeep Ram is building a new Business Development Center, and we’re looking for motivated, outgoing people who are great communicators and enjoy working in a fast-paced environment. This is an opportunity to join the department from the beginning and help us build a BDC focused on great customer communication, strong appointment performance and a fun, competitive culture.

As a BDC Representative, you’ll communicate with customers who have expressed interest in purchasing a vehicle or learning more about our inventory.

Responding to internet leads, phone calls, texts and customer inquiries
Making outbound calls and following up with prospective customers
Building rapport and creating great conversations with customers
Confirming appointments and following up with customers
Maintaining accurate customer information and activity in our CRM
Working closely with our sales team to create a smooth handoff when customers arrive
Consistently following our customer communication and follow-up processes
Automotive BDC experience is a plus, but it is not required
.

Comfortable and confident on the phone
Motivated by performance and results
If you have experience in customer service, inside sales, hospitality, call centers or another customer-facing position, your skills may translate very well to this role. We expect compensation to be competitive, with strong performers earning approximately $55,000–$70,000+ annually through a combination of hourly pay and performance-based compensation. Your earning potential will be directly influenced by your performance.

We’re building this department from the ground up, which means the people who join us now have an opportunity to help establish the culture and become part of something as it grows. We want good people who enjoy talking to customers, like to compete, want to make good money and are looking for an opportunity to grow.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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