Desktop support - Level 2

Job Opportunity: Desktop support - Field Services Technician (Level 2)

Location: Duarte, California

Pay Rate: $22.00 / hr 

Ability to work onsite in Duarte, CA.

Interested candidates, please send your updated resume to  

We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.

What You’ll Do:

• Resolve escalated Level 2 hardware, software, and network support tickets.

• Set up, repair, and deploy PCs, laptops, printers, and mobile devices.

• Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).

• Assist end-users with software updates, system setup, and basic usage.

What We’re Looking For:

• 2–4 years of experience in desktop support or field IT services.

• Strong knowledge of Windows/macOS operating systems and PC hardware.

• Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).

Ability to work onsite in Duarte, CA.