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Desktop support - Level 2

aptlogix LLCDuarte, CA🇺🇸United StatesPosted Sep 19, 2026

Why This Role Stands Out

This Level 2 Desktop Support role at aptlogix LLC offers a competitive hourly rate and the chance to expand your hands-on IT skills by resolving escalated hardware, software, and network issues. You'll thrive here if you have 2-4 years of experience and a strong background in troubleshooting and deploying various IT equipment, making this an excellent opportunity to advance your technical expertise.

Quick Overview

Salary
$22/hr
Seniority
Mid Senior
Work mode
On Site
Location
Duarte, CA, United States
Posted
1 week ago
Jira

Job Description

Job Opportunity: Desktop support - Field Services Technician (Level 2)

Location: Duarte, California

Pay Rate: $22.00 / hr 

Ability to work onsite in Duarte, CA.
Interested candidates, please send your updated resume to  

We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.

What You’ll Do:

  • Resolve escalated Level 2 hardware, software, and network support tickets.

  • Set up, repair, and deploy PCs, laptops, printers, and mobile devices.

  • Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).

  • Assist end-users with software updates, system setup, and basic usage.

What We’re Looking For:

  • 2–4 years of experience in desktop support or field IT services.

  • Strong knowledge of Windows/macOS operating systems and PC hardware.

  • Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).

Ability to work onsite in Duarte, CA.

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