Sales Account Manager - Costco

Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. We're looking for a highly energetic, assertive, and personable
Account Manager to join the Simplehuman Sales team. This role leads our Costco Global relationship, owning the day-to-day partnership across US and international Costco markets and serving as the primary face of the brand. You'll serve as the day-to-day point of contact, representing our brand at the highest level while driving revenue and securing meaningful placement.

Alongside the Costco relationship, you'll also manage a growing portfolio of distributor, builder, and trade accounts tied to a new product initiative, leading the follow-up and execution that keeps these partners moving as the program comes to market. This is a fully on-site position based in our Torrance, CA office.

Own and grow the Costco Global relationship, driving sales, volume, and profitability across US and international Costco markets
Serve as the primary relationship owner for Costco, from buyer to category manager to warehouse-level contacts
Lead Costco account reviews, line presentations, item setup, and sell-in meetings with confidence and clarity
Manage a portfolio of distributor, builder, and trade accounts supporting a new product initiative, leading day-to-day follow-up, order execution, and relationship management
Communicate our brand story compellingly and consistently across every touchpoint
Collaborate with internal teams (marketing, ops, product, supply chain) to deliver on account commitments
Build and maintain sales tracking, forecasts, and performance reporting in Excel; proactively identify growth opportunities
5-10 years of account management or sales experience, with Costco and/or consumer goods experience strongly preferred
~ Proven track record of building and sustaining long-term client relationships, ideally with Costco or another major club/mass retail account
~ Experience managing or supporting distributor, builder, or trade accounts, with a strong focus on follow-up and execution
~ Skilled negotiator comfortable leading sell-in and promotional negotiations while advocating for your accounts and protecting company interests
~ Strong written and verbal communication skills, able to speak to buyers, executives, and store-level teams with equal ease
~ Strong data, math, and Excel skills, with the ability to build forecasts, pricing models, and performance reports
~ Highly detail-oriented, with the discipline to manage complex account documentation and requirements accurately
~ High emotional intelligence; Able to speak fluently about brand positioning, category trends, and retail dynamics
~ Highly organized with the ability to manage multiple accounts and priorities simultaneously
We value ingenuity, precise communications, fast iteration and scrappiness.