Property Desk Adjuster - Owen Sound

We're growing our team and are looking for a Property Desk Adjuster to join us in Owen Sound, Ontario, Canada. In this unique role, you'll primarily support our Property Desk team while also having the opportunity to assist with field claims in remote communities, offering a diverse and rewarding claims experience.

As a trusted claims professional, you'll play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and resolving property claims through telephone and written communication. You'll be empowered to make decisions within your delegated authority while collaborating closely with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution.

This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service, while working in a dynamic environment that offers both desk-based and field exposure.

This position is between $50,000 - $75,000 annually (salary is open for negotiation and based on skills and experience).

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files.
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations.

• Minimum 2 years functional experience in an insurance or risk management environment, preferably with property claims.
• Ability to get an Independent Adjusting license in your home province. Ability to get licensed in multiple provinces is an asset.
• Post-secondary education in an insurance related field is an asset.
• Excellent verbal and written communication skills.
• Strong analytical and mathematical ability.
• Able to manage multiple priorities.

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