Business Analyst / Asset Management

Job Title: Jr. Solution Business Analyst

Contract Period: 1 year

Work location: Plano, Texas

Responsibilities:

• Operate and support CR2 (Common Resource Registry) and MMS (Managed Mobility Service) for internal customers and users
• Coordinate with system teams to ensure smooth, stable, and efficient service operations
• Identify and document market needs, translating insights into product features in partnership with engineering teams
• Gather and assess product and market data through interactions with sales, customer success teams, and end users
• Collaborate with marketing and business leaders to identify opportunities to expand mobility and workspace management solutions
• Analyze competitive landscape and contribute to competitive strategy development
• Create, update, and maintain solution documentation, including user manuals, marketing materials, and operational reports

Requirements/Qualifications:

·       Bachelor’s degree preferred, or equivalent relevant work experience

·       1–3+ years of experience in asset management, corporate employee service operations, or project management

·       Proficiency with Microsoft Office applications (Excel, Word, PowerPoint)

·       Preferred experience or understanding of product management and enterprise SaaS product support

·       Strong communication, coordination, and project management skills

·       Bilingual preferred(English, and Korean)