Senior Business Analyst

Job Description Responsibilities

• Assists with internal and external communication by transparently radiating information
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Workshops facilitation and requirements elicitation
• Construct workflow charts and diagrams; studying system capabilities; writingspecifications
• Improve systems by studying current practices; designing modifications
• Define project requirements by identifying project milestones, phases and elements.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Assist with the development of detailed and comprehensive project plans
• Report and escalade as needed
• Manage the relationship with all stakeholders and their expectations accordingly
• Risk & Issue Management
• Conflict management - Identify differences in understanding and issues as they arise and elevate them to the team for resolution, or to management if needed
• Create and maintain documentation as required
• Timely and accurate communication and distribution of information
• Assist with managing Agile/Waterfall projects - release planning, budgets, forecasting and status reporting
• Work with Product Owners to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines
• Accountability - take ownership of assigned tasks and pro-actively managing priorities
• Growth mindset - improve based on lessons learned / feedback

Skills

• Attention to detail and ability to interact with a diverse group of senior stakeholders, managers and subject matter experts
• Able to work with distributed teams and able to achieve outcomes
• Attention to detail and ability to interact with a diverse group of stakeholders, managers and subject matter experts
• Resilience - Ability to handle resistance to change
• Accountability - Ability to take ownership of assigned tasks and pro-actively managing priorities
• Growth mindset - to improve based on lessons learned / feedback
• Open to new ways of working - focus on setting fit for purpose agile models rather than enforcing core agile principles if it is not useful
• Solid organisational skills including attention to detail and multitasking skills
• Excellent written and verbal communication skills

Requirements

• Extensive experience in Business Analysis (over 5 years of experience)
• Knowledge of Project Management methodologies
• Experience in using MS Office suite, SharePoint, Visio, Jira and confluence
• Experience/knowledge on managing Agile/Waterfall projects - release planning,budgets, forecasting and status reporting