Student Recruitment Assistant

Are you passionate about delivering outstanding customer service and helping people make important decisions about their future?

We're looking for a highly organised and proactive Student Recruitment Assistant to join our Student Recruitment Team at the University of Salford. In this varied and rewarding role, you'll be at the heart of the prospective student journey, providing information, advice and guidance to applicants and enquirers while supporting a range of recruitment events and activities.

From responding to course enquiries and supporting applicant interviews to helping deliver Open Days and Applicant Visit Days, you'll play a key role in ensuring every interaction leaves a positive impression. If you enjoy working with people, thrive in a fast-paced environment and take pride in delivering excellent customer service, we'd love to hear from you.

**Please note this opportunity relates to the student recruitment lifecycle as opposed to HR Recruitment.**

Key Responsibilities

• Provide advice and support to prospective students through telephone, email, live chat, social media and face-to-face enquiries.
• Deliver a high-quality, applicant-focused service throughout the student recruitment journey.
• Support the planning and delivery of Open Days, offer holder days, interviews and recruitment events.
• Work closely with colleagues across Admissions, International Recruitment, Marketing and academic schools to ensure a seamless applicant experience.
• Assist with applicant communications, data management and customer relationship activities.
• Support key recruitment cycles, including Confirmation and Clearing.

A bit about our department

The Directorate of Marketing, Student Recruitment and Admissions is newly established directorate creating a strong and cohesive structure that brings together colleagues in admissions, applicant experience and enquiries, UK student recruitment, widening participation and marketing and digital creation, to ensure an excellent applicant experience and to support and deliver the University’s brand and reputation strategies.

What's in It for You?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
• Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities

**Please note this opportunity may close early depending on applicant volume.**

Job Description