Application Support Engineer

Description

We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.

Responsibilities

Deliver second-line technical support for end-user hardware, software, and application issues across the business
Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams
Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment
Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency
Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching
Assist with account, access, and device administration in Active Directory and Azure AD environments
Perform foundational network troubleshooting to identify connectivity issues and support issue resolution
Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation
Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues

Requirements

Experience providing Level 2 or Application Support in an IT environment
Working knowledge of Microsoft Intune for endpoint management and policy support
Practical PowerShell scripting ability for task automation and administrative support
Strong background supporting Windows operating systems and end-user hardware
Familiarity with Active Directory; exposure to Azure AD is an advantage
Basic understanding of networking concepts and troubleshooting methods
Willingness to assist with frontline support tasks, including device provisioning and user support
Experience with enterprise hardware and technologies such as Dell systems or Cisco environments is beneficial

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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