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Full time
Customer Service
AM

ICT Customer Support

ACET MigrationAlice Springs, Northern Territory🇦🇺AustraliaPosted 11 Aug 2026

Why This Role Stands Out

Advance your career in ICT Customer Support with ACET Migration, offering a competitive salary and a pathway to permanent residency in Australia. You'll thrive in this hybrid role if you possess strong problem-solving and communication skills, eager to support users and contribute to a dynamic team. Don't miss this opportunity to grow professionally and explore exciting possibilities!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Alice Springs, Northern Territory, Australia

Job Description

Job Title : ICT Customer Support

Salary : 60-65K AUD

Location - Alice Springs, Northern Territory, Australia.

Tasks and Responsibilities:

determining software and hardware requirements to provide solutions to problems

responding to inquiries about software and hardware problems

adapting existing programs to meet users' requirements

installing and downloading appropriate software

ensuring efficient use of applications and equipment

implementing computer networks

designing and maintaining websites

repairing and replacing peripheral equipment such as terminals, printers and modems

may work in a call centre


Requirements

AQF Associate Degree, Advanced Diploma or Diploma

At least three years of relevant experience and/or relevant vendor certification

Experience in telephone-based IT Support/operations

Strong communication and customer service skill

Relevant Industry certifications would be highly regarded

Ability to resolve issues as they arise and provide effective solutions


Benefits

Employer Sponsored Visa.

Permanent Residency (PR) pathway after 3 years of employment.


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