Salesforce Business Analyst

K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.

This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.

 

Role:- Salesforce Business Analyst   

Location:- Dallas, TX (onsite) 

Fulltime

 

Job Description

Must Have Technical/Functional Skills

•             sales, service certifications required

•             FSC certification will be preferred

•             Banking and financial services experience is preferred

•             Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution

•             working knowledge in data migration and integration

•             Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)

 

Roles & Responsibilities

•             Execute quick POC 

•             Write user stories aligning to product capabilities of Financial Service cloud and experience cloud

•             Hands on work on the existing salesforce implementation

•             Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions

•             Understand requirements (functional and technical) needed to address client needs

•       Perform routine administration functions for Salesforce.com

•             Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects

•             Actively co-ordinate and participate in SIT and UAT

•             Co-ordinate with business and IT stakeholders

•             Onsite-offshore co-ordination

•             Report regular progress on projects

•             Testing and training strategies