Principal Salesforce Technical Architect

We are seeking a Principal Salesforce Technical Architect to lead enterprise Salesforce strategy, architecture, and delivery for a globally distributed team. This role offers the opportunity to shape scalable solutions across Salesforce capabilities including Experience Cloud, Health Cloud, Sales Cloud, Service Cloud, Data Cloud, integrations, and AI-enabled automation.
Responsibilities

• Define and govern Salesforce architecture standards, reusable design patterns, and best practices across the platform.
• Partner with business and technology stakeholders to translate strategic goals into scalable, well-documented solution designs.
• Lead discovery and design workshops to gather requirements, evaluate options, and create implementation roadmaps.
• Architect end-to-end solutions across business processes, data, security, integrations, automation, and AI capabilities.
• Design and support Salesforce implementations using Apex, Lightning Web Components, Flows, Platform Events, and APIs.
• Drive Experience Cloud solutions for customer, partner, and employee portals, including authentication, sharing, branding, and user experience considerations.
• Support secure identity and access approaches such as SSO, SAML, OAuth, and Just-in-Time user provisioning for external users.
• Lead enterprise integrations with internal and external systems using REST, SOAP, middleware, batch processing, and event-driven patterns.
• Evaluate emerging Salesforce technologies and recommend adoption strategies aligned with business needs.
• Review technical designs and code, identify risks early, and help resolve production issues through strong root-cause analysis.
• Guide solution delivery from design through SIT, UAT, deployment, and production stabilization.
• Mentor administrators, developers, and technical leads while promoting consistent engineering quality and collaboration.

Skills

• Strong hands-on Salesforce experience, including configuration and/or development.
• Deep understanding of Salesforce architecture, data modeling, security, scalability, and performance optimization.
• Experience leading enterprise Salesforce implementations from architecture through delivery.
• Solid background in Experience Cloud architecture and external user solutions.
• Hands-on knowledge of Apex, Lightning Web Components, Flows, Platform Events, and APIs.
• Experience integrating Salesforce with enterprise systems using REST, SOAP, middleware, and event-based approaches.
• Ability to build scalable, maintainable solutions using JavaScript, TypeScript, HTML, CSS, and JSON.
• Experience working with Agile/Scrum teams and collaborating across distributed global environments.
• Excellent communication, stakeholder management, and technical leadership skills.
• Ability to troubleshoot complex issues, assess technical feasibility, and manage delivery risk effectively.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.

Preferred Skills

• Salesforce certifications such as Application Architect, System Architect, Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, or Health Cloud Accredited Professional.
• Experience with Salesforce Data Cloud and AI-powered automation tools such as Agentforce and Prompt Builder.
• Knowledge of secure external portal design, including CMS integration, personalization, and scalable community experiences.
• Experience integrating Salesforce with content management platforms and identity providers.
• Background in healthcare or regulated industry environments.
• Experience with DevOps practices, CI/CD pipelines, Git/Bitbucket, and deployment tools such as Copado.
• Familiarity with enterprise architecture decision-making and technical roadmap planning.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where different perspectives, backgrounds, and experiences are valued. We welcome qualified candidates of all identities and encourage applicants who are excited to contribute to a collaborative and respectful environment.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.