167995: Project Manager/Lead W/Website Modernization

167995: Project Manager/Lead W/Website Modernization

Jackson, MS (Onsite)

12 Months

Position Description and Job Skill Set:

Website Redevelopment Execution

• Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.

• Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board.

• Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.

• Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities. ADA Title II & Accessibility Compliance

• Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the DOM Legal and Compliance project stakeholders.

• Coordinate accessibility remediation activities with the Tyler Technologies team, Smart sheet resources, and internal DOM stakeholders.

• Maintain documentation of compliance activities and communicate status to project leadership. ASAP

Web Governance & Change Management System

• Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance.

• Develop SOPs, training materials, and process documentation to support the governance model post-launch.

• Coordinate with iTech resources on the technical workflow components of the change management system.

• Lead change management activities to support staff adoption of new web processes and tools after launch

Stakeholder Engagement & Content Coordination

• Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.

• Translate program area needs into actionable guidance for the Tyler Technologies team.

• Facilitate working sessions, content workshops, and review meetings with program area representatives.

Reporting & Communication

• Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested.

• Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager.

• Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager.

Required Skills/Experience:

• Demonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch.

• Experience leading public-sector or government website redesign projects involving websites with substantial content libraries.

• Experience working directly with external technology vendors and professional services firms to drive delivery.

• Hands-on experience with website implementations, migrations, or redevelopment projects.

• Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.

• Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.

• Strong stakeholder engagement, facilitation, written communication, and organizational skills.

Preferred/Not Required:

• Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.

• Experience supporting state government digital modernization or digital transformation initiatives.

• Familiarity with Smart sheet forms, workflows, or automation (forms modernization is handled by a dedicated Smart sheet resource; general familiarity is a plus).

• Experience coordinating enterprise content migration projects.

• Experience coordinating activities across multiple departments, business units, or government agencies.

• Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments.

Regards,

Satya
Sr. Technical Recruiter

Key Business Solutions, Inc