Privacy Policy

Updated: May 2020
Haystack App Ltd.

This privacy policy governs your use of the software application Haystack (“Application”) for mobile devices that was created by Haystack App Ltd. The Application is a platform that connects professionals in IT to job openings worldwide. The Haystack brand, website, application and all other related Haystack entities are owned and operated by Haystack App Ltd.

 

User Provided Information

Registration with us via our website is optional. However, to use the full functionality of the application registration with us is mandatory.

When you register with us and use the Application, you generally provide (a) your name, email address, and password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and information about your career history and skills.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.

 

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

This Application does not collect precise information about the location of your mobile device.

 

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymised data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • if Developer Company Name is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
  • to third party analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage and tracking actions in the app. The aforementioned third party applications are as follows:
    • Mixpanel
      • What it is used for – tracks activity allowing us to build up a picture of user journeys and user behaviour when interacting with the application.
      • What it gets – anonymised data such as event names and properties, and specific user data that is entered into the application. This data is securely stored by MIxpanel. Mixpanel’s privacy policy can be found here: https://mixpanel.com/legal/privacy-policy/
    • Google Firebase
      • What it is used for – tracks activity allowing us to build up a picture of user journeys and user behaviour when interacting with the application. It allows the creation of push notifications to be sent to users of the application.
      • What it gets – anonymised data such as event names and properties, and specific user data that is entered into the application. This is securely stored by Google. Firebase’s privacy policy can be found here: https://firebase.google.com/support/privacy
    • AppSee
      • What it is used for – creates a video of users’ sessions for the purpose of analysing user behaviour when using the application. 
      • What it gets – anonymised data, standard device data and visual recordings of users when using the application only. AppSee’s privacy policy can be found here: https://www.appsee.com/legal/privacypolicy
    • HubSpot
      • What it is used for – stores data from companies and contacts relating to those companies, for the purpose of replying to communications from these companies and making first contact.
      • What it gets – Company names, addresses and any other publicly available information. Contact names, email addresses and, where publicly available, telephone numbers, and the company they are associated with. HubSpot’s privacy policy can be found here: https://legal.hubspot.com/privacy-policy
    • MailerLite
      • What it is used for – Upon being contacted by users, it stores contacts in lists for the purpose of contacting with updates or with responses to communications from those contacts.
      • What it gets – users’ email addresses, first names and last names. Mailchimp’s privacy policy can be found here: https://www.mailerlite.com/legal/privacy-policy
    • Branch
      • What it is used for – Sending users the application via SMS once they have filled in the sign up form on the website. Also, sending a message, through a medium specified by the user, to the user’s contacts to share a job listing.
      • What it gets – users’ telephone numbers. Branch’s privacy policy can be found here: https://branch.io/policies/#privacy
    • Typeform
      • What it is used for – Creating visually pleasing contact forms for users and capturing users’ contact details when they enter them in the form.
      • What it gets – users’ email addresses, first names and last names. Typeform’s privacy policy can be found here: https://admin.typeform.com/to/dwk6gt
    • Metabase
      • What it is used for – Allowing internal access to the Haystack database with a UI, for the purpose of tracking data-driven events to track user behaviour when using the application.
      • What it gets – Everything that is entered into the app, both identifying and non-identifying information. Once data is entered by a user, Metabase will have access to this user data such as name, email, skills, career history, bio, achievements and experience. Metabase’s privacy policy can be found here: https://metabase.com/privacy/

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. To opt out of email correspondence you can click the “unsubscribe” link at the bottom of any email from us. You can also request to opt-out via email, at hello@haystackapp.io.

 

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at hello@haystackapp.io and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

 

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at hello@haystackapp.io. We will delete such information from our files within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or via the application. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

 

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United Kingdom your information will be transferred, processed and stored there under United Kingdom privacy standards.

 

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at hello@haystackapp.io.