Service Technician I

Service Technician I | Broad Brook, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a culture rooted in integrity, vigilance, and helpfulness, this organization empowers its over 13,000 colleagues across 40 countries to make the world a safer place through innovative technology and expertise.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong communication, problem-solving, and analytical skills.
• A positive attitude and strong work ethic.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a company match.
• Paid time off, company vehicle, laptop, and cell phone provided.
• Exceptional growth opportunities within a large, international organization.

Apply via Haystack today!