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Recently postedFull timeManufacturing

Service Technician I

Securitas TechnologyBroad Brook, CT🇺🇸United States

Why this role stands out

You'll develop valuable technical expertise by diagnosing and resolving issues for integrated security systems at client sites, contributing to a world-leading company renowned for its commitment to safety and client experience. This on-site role offers a fantastic opportunity to grow your skills within a supportive team environment at a globally recognized organization.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationBroad Brook, CT, United States

Job description

Service Technician I | Broad Brook, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a culture rooted in integrity, vigilance, and helpfulness, this organization empowers its over 13,000 colleagues across 40 countries to make the world a safer place through innovative technology and expertise.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications accurately using a digital change control system.
  • Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong communication, problem-solving, and analytical skills.
  • A positive attitude and strong work ethic.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a company match.
  • Paid time off, company vehicle, laptop, and cell phone provided.
  • Exceptional growth opportunities within a large, international organization.

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