Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationAtlanta, United States
Microsoft ExcelMicrosoft OfficeSAP
Job description
Responsibilities:
- Contacts customers and prepares any necessary correspondence to notify customers in relation to the collection of outstanding debts
- Collaborates with Sales, Pricing and Cash Application Specialists to report delinquent customer account activity, credit holds and to resolve any payment disputes
- Reviews aging reports and identifies delinquent customer accounts and determines course of action
- Professionally handles all incoming customer calls returning the calls and expediting requests in a timely manner
- Reviews system for lockbox payments and processes them accordingly. Scans any payments and/or adjustments into SAP or the system to back-up data
- Handles any internal miscellaneous requests from Customer Service and Sales on a weekly and monthly basis and prepares off-set adjustments
- Prepares any necessary adjustments for customer overpayment and refunds any monies owed
- Performs general filing and/or other clerical work in a timely manner and performs other duties as assigned
Requirements:
- Bachelor’s degree in Accounting or other similar or related field
- Minimum 2 years of work experience
- Proficiency in Microsoft Office with intermediate Excel skills
- Knowledge of SAP FI is a plus
- Strong detail-orientation, organizational and time management skills
- Ability to interact with employees and customers at all times in a professional manner
- Ability to work in a fast-paced environment high volume environment
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