Start searching
Back to Jobs
Full timeTechnology

Desktop Support Technician

Year Up UnitedBaltimore, Maryland🇺🇸United States

Why this role stands out

This Desktop Support Technician role offers incredible growth potential through a comprehensive training program and hands-on experience with leading companies, setting you up for a thriving career in technology. You'll develop valuable technical and soft skills in a supportive environment, making this an ideal opportunity for driven individuals eager to make an impact. Apply today to launch your journey in the tech industry!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBaltimore, Maryland, United States

Job description

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.

Responsibilities

  • Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems.
  • Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios.
  • Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment.
  • Collaborate with peers and mentors to complete projects and receive feedback on performance.
  • Follow industry-standard practices and protocols for IT support and security.

Required Skills

  • Ability to troubleshoot software and hardware issues
  • Strong understanding of Windows and Mac OS environments
  • Knowledge of network configuration and security
  • Excellent communication skills
  • Ability to work in a team and manage time effectively

Similar jobs

Apply