IT Helpdesk Support Officer

Brisbane Girls Grammar School

Brisbane Girls Grammar School establishes the educational foundation for girls and young women to contribute confidently to their world with wisdom, imagination, and integrity. One of Australia's leading girls' schools, Brisbane Girls Grammar School is an academically non-selective independent school, established in 1875 as one of Queensland's original Grammar schools. The School's curious, adventurous, and principled students are supported by a community of parents, alumnae and friends that values the finest traditions and aspirations in education.

About the Role

Brisbane Girls Grammar School is seeking a proactive and service-focused IT Helpdesk Support Officer to join the School in a full-time and ongoing basis.

The IT Helpdesk Support Officer provides timely and effective support to staff and students across a range of IT systems and platforms. You will be a key point of contact within the School's student services area, responding to staff and student IT requests and ensuring the smooth day-to-day operation of desktop, mobile, and learning technologies.

Working collaboratively with the IT team and reporting to the IT Services Operations Manager, you will also assist in delivering IT projects and supporting critical school activities, including core and external examinations.

Further information about the role is available in the Position Description on the School's Careers website.

About You

We are seeking a technically capable, detail-oriented IT professional who enjoys working in a dynamic environment.

You will bring:

• Tertiary qualifications in Information Technology, Computer Science or similar
• Experience supporting Microsoft Windows and Apple desktop operating systems
• Experience with Android, Apple iOS and emerging mobile platforms
• Strong working knowledge of Microsoft Office Suite
• Demonstrated ability to follow protocols and standard operating procedures
• Ability to manage competing priorities and meet deadlines
• Strong communication skills and stakeholder engagement capability.
  

Child Safety and Employment Requirements

Brisbane Girls Grammar School is committed to the safety, wellbeing and empowerment of every student in our care. The successful applicant will be required to comply with our Child Safety policies, Code of Conduct and child safety legislation

Applicants must be eligible to obtain and maintain a Working with Children Check (Blue Card).

How to Apply

We look forward to receiving your application. Please submit:

• A cover letter addressed to the Principal outlining your suitability for the role
• A curriculum vitae
• Details of your education and qualifications
• Confirmation of Australian work rights
• Professional referees.

Applications close: 9am, Monday 12 October 2026.

Interviews may be conducted throughout the advertising period, and interested candidates are encouraged to apply early.

For enquiries, please contact:
Brigitte Bickham, Human Resources Manager
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Please note: Only direct applications will be considered. We kindly request that no recruitment agency contact at this time.