Head Overnight Stocker

Position Summary

The Head Stocker is responsible for leading stocking operations throughout the store to ensure shelves are fully stocked, merchandise is properly displayed, and inventory is accurately maintained. This position provides direction and support to stocking associates, coordinates daily workload priorities, and helps ensure a clean, organized, and customer-ready shopping environment while meeting company productivity and operational standards.

Key Responsibilities Stocking Operations

• Lead daily stocking and replenishment activities throughout assigned areas of the store.
• Ensure merchandise is stocked, faced, rotated, and displayed according to company standards.
• Coordinate stocking priorities to maintain in-stock conditions and support sales goals.
• Monitor product availability and communicate inventory concerns to store management.
• Verify that stockrooms and storage areas remain organized, safe, and efficient.

Team Leadership

• Supervise and support stock clerks and stocking associates during assigned shifts.
• Provide training, coaching, and guidance on stocking procedures and company standards.
• Assign tasks and monitor productivity to ensure work is completed efficiently.
• Promote teamwork, accountability, and a positive work environment.
• Assist management with onboarding and development of new associates.

Inventory Control

• Assist with receiving, unloading, and verifying incoming shipments.
• Ensure proper product rotation and inventory handling procedures.
• Identify out-of-stock, overstock, and inventory discrepancy issues.
• Support inventory counts, audits, and accuracy initiatives.
• Help reduce shrink through proper product handling and storage practices.

Merchandising & Store Standards

• Maintain clean, organized, and attractive sales floor presentations.
• Ensure pricing tags, shelf labels, and promotional signage are accurate and current.
• Assist with display builds, seasonal sets, and merchandising projects.
• Monitor department conditions and address presentation issues as needed.

Customer Service

• Provide friendly and professional customer service.
• Assist customers with locating products and answering questions.
• Resolve routine customer concerns and escalate issues when appropriate.
• Contribute to a positive shopping experience through product knowledge and helpfulness.

Safety & Compliance

• Follow all company safety policies and procedures.
• Maintain a safe working environment by identifying and addressing hazards.
• Ensure proper use of equipment, ladders, pallet jacks, and other tools.
• Comply with company operational standards and regulatory requirements.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, retail, warehouse, or stocking experience preferred.
• Prior leadership or supervisory experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Basic math and computer skills.

Physical Requirements

• Ability to frequently lift, carry, push, and pull up to 50 pounds.
• Ability to stand, walk, bend, squat, kneel, and reach for extended periods.
• Ability to work in varying store and stockroom environments.
• Flexible availability, including evenings, weekends, and holidays.

Key Success Factors

• Strong leadership and team coordination skills.
• Excellent organization and attention to detail.
• Commitment to inventory accuracy and store presentation.
• Ability to prioritize tasks and meet productivity expectations.
• Focus on customer service, safety, and operational excellence.

    ·    Access to up to 50% of your earned wages before payday, via our partnership with Stream