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Full time
Technology

Support IT

LHHGeneva🇨🇭SwitzerlandPosted 6 Aug 2026

Why This Role Stands Out

This on-site IT Support / Infrastructure Engineer role offers a fantastic opportunity to contribute to a dynamic international company, providing essential support and driving local IT projects. If you thrive on problem-solving and enjoy collaborating within a supportive team environment, this position is ideal for you to further develop your skills and make a significant impact. Apply today to join a reputable organization and advance your career!

Quick Overview

Work Type
On Site
Schedule
Full Time
Level
Mid Senior

Job Description

Our client, an international company based in Geneva, is looking for an IT Support / Infrastructure Engineer to strengthen its local IT team.

In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.

Your Responsibilities
  • Provide onsite IT support to end users (hardware, software, collaboration tools, mobility, meeting room technologies, etc.)
  • Manage and resolve Level 1 and Level 2 technical incidents
  • Participate in the deployment and follow-up of local and global IT projects
  • Support users in the adoption of digital tools and deliver user training when required
  • Ensure an excellent user experience and maintain a high level of service quality
  • Collaborate with global IT teams and external vendors
  • Support the management and maintenance of IT equipment and infrastructure
  • Contribute to quality, compliance, and internal IT procedures
  • Participate in continuous improvement initiatives for IT services and processes





Profile Required

  • Degree in Computer Science, Information Technology, or equivalent experience
  • Minimum 2 to 3 years of experience in IT support and/or infrastructure roles
  • Hands-on experience providing end-user support in a professional environment
  • Good knowledge of Microsoft environments (Office 365, Outlook, Teams, Windows)
  • Familiarity with infrastructure technologies including desktops, mobility, networking, and conferencing solutions
  • Initial experience or strong interest in IT projects and user enablement/training
  • Knowledge of ITIL or IT support best practices is a plus
  • Experience working in a regulated environment is considered an advantage
  • Fluent French / Professional English is mandatory

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