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UC Engineer: RingCentral, Teams & Genesys Specialist

Chemist WarehouseMelbourne, Victoria🇦🇺AustraliaPosted 10 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Sigma Healthcare is seeking a Unified Communications Engineer to enhance voice, telephony and collaboration platforms. You will manage RingCentral, Genesys, and Microsoft Teams, ensuring high reliability and user satisfaction across the UC environment.

The role involves working with internal teams, carriers, and vendors to deliver improvements and security governance. You will also support office AV systems, monitor performance, and drive incident resolution with a focus on customer service and

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