Quick Overview
Seniority
Mid Senior
Employment type
Employee
Work mode
Hybrid
Location
Scott AFB, IL, United States
Posted
5 weeks ago
JiraPerformance Management
Job Description
Primary Responsibilities
- Execute network operations to include configuration and analysis of customer circuits across optical and electro-optical multiplexers, routers, and switches.
- Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.
- Work directly with internal and external customers, external government agencies, and other engineering tiers to ensure maximum network availability to minimize or eliminate mission and operational impact.
- Proactively monitor network alarms across platform specific network management tools.
- Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
- Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
- Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, routing, CISCO, Juniper, MSPP, optical transport network, MPLS, time division multiplexing, SDH/SONET.
Basic Qualifications
- Bachelor’s degree and 2+ years of prior relevant experience; or equivalent combination of education and/or experience.
- Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
- Able to work in a 24×7 shift work environment.
- Working knowledge of both Transport and IP network topologies.
- Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility.
PREFERRED QUALIFICATIONS
- Tech control facility or cyber transport experience.
- Circuit actions and vendor experience.
- IP/Transport architecture experience.
- Solarwinds and JIRA experience.
- Telco NOC, inside or outside plant experience.
- Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
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