Lead Major Incident Manager (P1/P2) - 24/7 Hybrid

Optus is seeking a Major Incident Manager in NSW, Australia, to own end-to-end facilitation of Priority 1/2 and high-risk incidents across the Optus network. You will coordinate crisis response, manage multi-vendor teams, and provide executive-level reporting to executives and stakeholders.

Role requires 5+ years in telecom network incident management, ITIL certification, and strong communication skills. On-site at Macquarie Park with 24/7 rotating roster and flexible working options.