Mortgage Loan Officer Assistant

Job Description Job Description

The Loan Partner Two ("LP2") is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline.

The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful.

Compensation:

$60,000 - $90,000 yearly

Responsibilities:

Essential Duties of this Position

Prequalify:

• Contact all newly received applications within 24 hours of assignment by LO

• Thoroughly review 1003 with the borrower(s) and request necessary documents

• Explore all options before turning down a pre-approval request

• Keep Realtor partners updated on the progress

• Stay up to date on investor guidelines & program changes

Pre-Approve:

• Communicate pre-approval parameters to borrowers

• Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum)

• Notify the referring Realtor immediately after issuing pre-approval

• Expedite rush pre-approval requests

• Flag any red flags or potential issues to the LO or Team Captain (if applicable)

• Dedicate one hour weekly to pre-approval outreach power hour

Pipeline:

• Expedite onboarding for newly received contracts

• Perform a daily "gauge check" to identify "hot loans."

• Attend weekly branch pipeline meetings to track loan milestones

• Deliver Tuesday borrower update calls (and Realtors, when needed).

• Coordinate closely with loan processing teams

• Contact borrowers, attorneys, and realtors 24 hours before contingencies

• expire.

• Review Closing Disclosures for accuracy against Loan Estimates

• Conduct pre-closing phone calls (48 hours before closing)

• Make congratulatory funding calls to borrowers & Realtors

• Provide post-closing/funding support

• Be available after hours for urgent questions (via mobile email)

• Consistently exceed borrower and referral partner expectations

Additional Role Expectations

• Professionalism: Maintain high standards in speech and email (no slang, curt responses, etc.)

• Client Experience: Act as a concierge between borrowers & business partners

Qualifications:

• Must maintain an active NMLS license

• Minimum of 5 years in mortgage processing, underwriting, or origination

• Proficient in DU/DO, LP, and major investor guidelines

• Experience with Loan Origination Systems (Encompass, Calyx Point, etc.)

• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)

• Strong verbal and written communication skills

• Ability to work under pressure and meet deadlines

• Excellent time management & organizational skills

• Ability to collaborate across branch and corporate levels

• Completion of regulatory & compliance training

About Company

Covita Lending is an Independent Mortgage Broker based out of Columbus, Ohio, that operates in Ohio, Florida, Georgia, and South Carolina. Covita Lending offers a wide range of lending options to meet your financial needs and circumstances. With nearly 40 years of combined experience as top-producing loan officers, our assurance is that whether you are a first-time buyer, interested in refinancing your mortgage, or a real estate investor, we're here to guide you through the process.