Business Informatics Specialist - Performance And Business Analytics

The Townsville Hospital and Health Service are seeking a detail-oriented individual with a passion for transforming data into information to guide decision making in a dynamic fast-paced environment.

This role will be part of the larger Performance and Business Analytics team.

Job details

• Position status: Permanent
• Position type: Full-time
• Occupational group: Information Management/Library
• Classification: AO6
• Workplace Location: Townsville region
• Job ad reference: QLD/TV691826
• Closing date: 20-Sep-2026
• Fortnightly salary: $4791.30 - $5132.30
• Total remuneration: $140939 up to $152773
• Salary Other: $106.39-$134.90 p.h.
• Job duration: Permanent full-time
• Contact person: Robert Hausdorf
• Contact details: National Relay Service

The opportunity is located within Performance and Business Analytics, which is part of Funding and Performance at Townsville University Hospital. Performance and Business Analytics is the hub for the provision of information solutions relating to health service activity and costing. It operates closely with the Funding and Costing Team to form a cohesive unit to assist executive and service groups within the hospital make informed decisions. The major outputs for the team include:

• The provision of monthly performance reports and presentation of information.
• Business intelligence (BI) reporting of service agreement KPIs at executive and service group level.
• Development, maintenance and support for a suite of databases, dashboards and reports accessible to the executive, service groups, clinical units and wards to assist in the day to day running of their service.
• Provision of information to facilitate benchmarking and accreditation for the organisation.
• Responding to ad-hoc requests from media, executive, research teams and managers.
• Information consulting support for major transformation projects (patient flow, surgical waitlists, etc).

PLEASE NOTE - This is a permanent full-time position.

Role requirements

• While not mandatory, relevant tertiary qualifications, skills or experience in advanced data interpretation, analysis and presentation would be well regarded.
• Preferred experience with:
  • Queensland Health Clinical and Administrative Information Systems, including the integrated electronic Medical Record (ieMR) and Hospital Based Corporate Information System (HBCIS).
  • Microsoft tools: SQL Server, SSRS, SSMS, SSIS, Visual Studio, Excel
  • QlikTech (QlikSense, QlikView, nPrinting)
  • Crystal Reports
  • Programming language: SQL, Python

Please refer to the Role Description for further details.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Base salary range: $4791.30 - $5132.30 p.f. (AO6)
• Locality allowance
• Leave Loading 17.5% pa.
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Enquiries are welcome: Robert Hausdorf

Applications close: Sunday, 20 September 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the Documents' section below.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.