Technical Project Manager (TPM) ::: FTE ::: 100% Remote

Technical Project Manager (TPM)

Full-time

Remote
Role Summary/Purpose:
Technical Project Manager (TPM) oversees the planning, coordination, and execution of technology initiatives supporting Client’s priorities. This role manages multiple projects within a governance framework, delivering world-class applications that meet business needs by collaborating with cross-functional, agile, and vendor teams. The TPM ensures project success by balancing requirements, timelines, and stakeholder engagement in a matrixed environment.

Essential Responsibilities

• Being able to work with architects, tech leads and engineers on technical issues
• Lead end-to-end project lifecycle management for IT initiatives supporting consumer banking core platforms.
• Develop and maintain comprehensive project plans, schedules and documentation (charters, roadmaps, status reports, risk registers).
• Facilitate business requirement sessions and drive effective project execution, ensuring delivery on time and within budget.
• Collaborate with cross-functional teams (development, analytics, QA, vendors) to achieve business objectives.
• Oversee User Acceptance Testing (UAT) and Quality Assurance (QA) processes in partnership with QA teams.
• Manage multiple concurrent projects, prioritizing resources and balancing business demands.
• Escalate and resolve risks, issues, and scope changes as necessary.
• Design process flow diagrams; demonstrate proficiency in Visio, MS Project, Jira, Confluence, and similar tools.
• Guide teams through technical challenges, providing innovative solutions and thought leadership.
• Collaborate effectively with solution architects, tech leads, and engineering teams to troubleshoot, resolve technical issues and project roadblocks.
• Develop detailed implementation plans and guide teams through technical challenges, providing innovative solutions and thought leadership.
• Coordinate cutovers, system outages, and implementation activities.
• Ensure delivery of accurate, up-to-date technical documentation for developed software.
• Utilize strong analytical, communication, and leadership skills to understand business requirements and deliver innovative solutions.
• Oversee deployment of new modules, upgrades, and production support.
• Promote and ensure adherence to established standards, procedures, and compliance requirements.
• Leverage Generative AI to streamline and enhance consumer banking processes.
• Prepare and provide training to IT personnel as needed.
• Perform other related duties and special projects as assigned.

Required Qualifications

• Bachelor’s degree and a minimum 4 years of IT experience OR in lieu of degree, a High School diploma/GED with a minimum of 6 years of IT experience.
• At least 4 years of project management experience, serving as a liaison between technology and business stakeholders on application-based projects using SDLC and/or Agile methodologies.
• Minimum 2 years’ experience developing software applications, with familiarity in key programming languages, operating systems, and databases.
• Experience with Microsoft Project or other project management tools.

Desired Qualifications

• Technical experience with analytics tools, .Net, Java, SQL.
• Familiarity with Agile methodologies and processes.
• Project Management Professional (PMP) certification.
• Experience in banking or financial services; Fiserv platform familiarity a plus.
• Outstanding analytical, decision-making, problem-solving, and communication skills.
• Strong attention to detail, initiative, and a customer-focused approach.
• Proven track record of applying technology to solve business challenges.

• Demonstrated ability to work independently or collaboratively in a dynamic, fast-paced environment.