Associate Consultant-Benchmarking

Responsibilities
•   Understand the values and vision of the organization and align the activities accordingly
•   Protect the Intellectual Property
•   Adhere to all the policies and procedures
•   Should be aware of the functional benchmarking product, process definitions and use of the tools and commands
•   Demonstrate an understanding of Hackett capabilities associated with the primary and secondary benchmarking products
•   Develop positive working relationship with Business Advisor and US/Europe/Australia internal clients
•   Work with other line functions to collect or provide relevant data
•   Understand the delivery process and participate in the client related support services Location structure development, Login/Password resets, initial testing of any customized tool being used, etc.
•   Assist team members/clients in reviewing, refining and articulating enquires/requests and projects
•   Prepare project related materials & custom tools that are used in project delivery
•   Prepare and deliver draft presentations for stakeholder surveys and process/functional benchmarking results
•   Prepare and deliver benchmarking data validation material
•   Validate the appropriate changes identified in the scrub letter made by the client in the database
•   Create an error-free structured end products such as presentations, spreadsheets etc.
•   Complete ad hoc knowledge building and business development projects as necessary
•   Tool testing and providing input into product development as requested
Essential Skills
Job
•   Experience in customer relationship management using highly professional verbal and oral communication skills
•   Should have knowledge on quantitative/ data analytics and research skills with exposure to primary and secondary research
•   Should be organized and focused on delivering tasks within defined deadlines
•   Must be dynamic, flexible and possess perseverance skills
Personal
•   Should have understanding of business objectives and organization structure
•   The candidate must have strong work ethics and trustworthiness
•   The candidate should possess attention to detail and maintain confidentiality and integrity
•   Must be highly collaborative and team oriented with commitment to excellence
Preferred Skills
Job
•   Must be proficient in Microsoft Office (Advanced)
•   Should have knowledge on online data collection tools
•   Self-motivated, fast learner with the ability to operate independently
•   Must have interest and knowledge on SG&A activities across different industries
Personal
•   Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach
•   Negotiation and persuasion skills are required to work with partners and implement changes
•   A very inquisitive mind that can factor in several variables acting on the situation