Multiple Senior Business Analyst

We are seeking an experienced Digital Health Business Analyst to Join a high-performing digital team with our health Federal Government client, driving pivotal continuous improvement and integration initiatives across critical national public platforms. Play a central role in optimising vendor onboarding pathways, streamlining process automation, and delivering seamless system interoperability that creates nationwide impact.

Australian citizens with a baseline clearance will be regarded for this role.

Your Responsibilities Include:

• Lead Analysis & System Design: Spearhead complex business analysis activities to support the design, integration, and continuous improvement of core digital platforms, services, and operational processes.
• Assess Vendor Solutions & Interoperability: Evaluate vendor software products, connection pathways, and technical integration requirements, proactively identifying risks, dependencies, and implementation considerations.
• Provide Strategic Conformance Advice: Deliver expert guidance and actionable recommendations on business requirements, system functionality, and process enhancements to support vendor onboarding and compliance programs.
• Develop High-Quality Artefacts: Elicit, author, and maintain comprehensive business process models, functional/non-functional specifications, traceability matrices, and business cases to drive informed decision-making.
• Facilitate Multidisciplinary Collaboration: Foster strong, productive partnerships across technical specialists, product owners, software vendors, and executive stakeholders, facilitating consultation workshops and collaborative solution design.
• Drive Process Automation & Efficiency: Analyse operational workflows, service performance, and user needs to introduce automation initiatives that elevate efficiency, transparency, and stakeholder experience.

To be successful in this position, you will ideally bring:

• Technical Toolkit: Strong foundation in Agile delivery frameworks, business process mapping, gap analysis, and requirements traceability; hands-on familiarity with ServiceNow and/or Microsoft Dynamics 365 CRM for workflow optimisation and business process automation is highly regarded.
• Experience: Minimum of 4 years of business analysis experience within Agile environments, underpinned by a Bachelor's degree in Computer Science, Information Technology, Business Analysis, or a related discipline; prior background within government ICT, digital health, software conformance, or certification programs is advantageous.
• Core Capabilities: Proven capability to assess complex business and technical requirements, navigate dependencies, and deliver practical recommendations; exceptional stakeholder management and workshop facilitation skills; and robust organisational capability to manage competing priorities independently under broad direction.