L&D Business Analyst

At-a-Glance:
Join an international fire, HVAC, and security equipment company as a L&D Business Analyst.

Position Type:

• Contract
• Remote

Required:

• Experience in construction.
• Bachelor's degree in Business, Information Systems, Learning & Development, Human Resources, Education, or a related field.
• 3 years of experience as a Business Analyst, Systems Analyst, Process Analyst, or similar role.
• Experience implementing, administering, or supporting Learning Management Systems (LMS) or comparable enterprise platforms.
• Demonstrated experience gathering and documenting business requirements.
• Experience developing and executing functional and user acceptance testing plans.
• Strong process mapping and business process improvement skills.
• Excellent communication and stakeholder management abilities.
• Ability to translate business needs into functional requirements for technical teams.

Preferred:

• Experience in HVAC.

Responsibilities:

• Support a large-scale Learning Management System (LMS) transformation initiative.
• Partner with Learning & Development, Technology, Operations, and LMS vendors to define business requirements, evaluate current processes, design future-state solutions, and coordinate functional testing activities.
• Bridge business and technical teams during LMS implementations or comparable enterprise software deployments.
• Ensure successful transition to a new LMS by improving administrative processes, identifying automation opportunities, validating system functionality, and supporting change readiness across the organization.
• Gather, document, and maintain business requirements, user stories, process flows, and functional specifications.
• Document current-state and future-state business processes.
• Analyze current workflows and conduct time studies to identify process improvement and automation opportunities.
• Partner with business stakeholders, technology teams, and vendors to design and implement scalable solutions.
• Develop and execute functional testing, integration testing, and user acceptance testing (UAT).
• Validate system functionality, track defects, and support issue resolution.
• Assist with data validation, migration activities, and implementation readiness.
• Support development of operational processes and standard work for the future LMS environment.

If your background aligns with what we’re looking for, you may receive a call from Ava, our virtual recruiter, for a brief screening conversation. Ava will ask a few questions about your experience and interest in the opportunity.
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