Microsoft Copilot Studio Specialist

Job#: 3047954

Job Description:
Microsoft Copilot Studio Specialist

Location: Charlotte, North Carolina (Onsite)

Duration: 12 month

Role Overview

We are seeking a Microsoft Copilot Studio Specialist to enable, support, and scale the adoption and usage of Copilot Studio. This role will serve as an expert in Copilot Studio and Agent Builder, driving the creation of intelligent agents, automations, and workflows to maximize productivity for our workforce while adhering to organizational governance guidelines.

Key Responsibilities

• Design, build, and maintain Copilot agents using Copilot Studio, and optimize them with advanced prompting techniques for accuracy and context.
• Develop integrations with Microsoft connectors and external systems.
• Act as the internal authority for Copilot, ensuring compliance, governance, and best practices.
• Administer, monitor, and optimize platform performance, maintaining documentation and standards for Copilot usage.
• Provide L1 support for Copilot-related issues and troubleshoot technical challenges.
• Monitor adoption, performance, and usage, producing actionable insights and reports.
• Partner with business leaders to scale adoption and deliver training sessions to empower users.
• Lead the user-led community "Copilot Studio Builders Exchange" and act as an evangelist for AI productivity tools.

Required Qualifications

• Strong knowledge of Microsoft 365, Copilot Studio, Power Platform, Power Apps, Dataverse, and connectors.
• Experience developing REST API and MCP custom connectors in Copilot Studio.
• Familiarity with the CI/CD deployment process in the Power Platform.
• Expertise in designing effective prompts for Copilot Agents.
• Ability to diagnose issues and design scalable and effective solutions.
• Familiarity with APIs, Connectors, and enterprise data sources.
• Ability to define, collect, and interpret usage data and present insights to leadership.
• Experience translating business needs into use cases and guiding users to the correct tool.
• Prior experience with enterprise-scale support.
• Excel Power User skill set including VBA/Macros, Power Queries, Power Pivot, and data visualization.

Preferred Qualifications

• Microsoft certifications in Power Platform, M365, AI, or Microsoft Office Specialist: Excel Expert are desirable.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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