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Full timeCustomer Service

Live and work in Athens as a German Speaking Customer Support Agent.

Next Job AbroadMunich, Bavaria🇩🇪Germany

Why this role stands out

Embrace a rewarding career opportunity supporting Microsoft customers in beautiful Athens, Greece, with a competitive salary and relocation assistance. You'll thrive in this role if you possess strong German and English communication skills, a passion for problem-solving, and a desire for professional growth within a globally recognized company, all while enjoying the flexibility of a hybrid work environment. Apply today to embark on this exciting international adventure!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMunich, Bavaria, Germany

Job description

Our client is a world leader in contact Center services provider and you will work with the MICROSOFT Customer Service team in Greece, helping MICROSOFT customer.

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Fluency in German
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

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