L2/L3 Support - Immuta, Collibra & AWS Rahway - NJ - New Jersey

Role Summary: Provide L2L3 production support for enterprise data governance and security platforms built on Immuta, Collibra and AWS. Immuta integrates with AWS data platforms and supports Collibra as an external catalog, making knowledge of the integration points important for this role. Key Responsibilities Provide L2L3 production support for Immuta and Collibra platforms. Monitor applications, integrations, jobs, APIs and platform health. Troubleshoot Immuta policies, data access, subscriptions, tags and policy enforcement. Support Collibra workflows, assets, domains, communities, metadata, lineage and integrations. Troubleshoot AWS services such as S3, IAM, Lambda, CloudWatch, Redshift, GlueLake Formation and related data platforms. Analyze applicationplatform logs and perform root-cause analysis (RCA). Handle production incidents, service requests and problem tickets within SLA. Coordinate with AWS, Immuta, Collibra and applicationdata engineering teams for complex issues. Support deployments, configuration changes, patches and production enhancements. Developsupport operational scripts using PythonShellSQL where required. Maintain SOPs, KB articles, support documentation and RCA reports. Participate in on-call weekend support when required.