UX/UI Designer III

RESPONSIBILITIES

A client with Kforce is seeking a UX/UI Designer III to join their team in San Diego, CA.

Responsibilities

• Lead the development of a Consumer Platform-wide competitive experience intelligence capability, creating a consistent approach to understanding and evaluating relevant competitors, emerging experiences, and changing customer expectations
• Conduct detailed, end-to-end competitive experience assessments across critical customer journeys, including screen-by-screen analysis of interaction patterns, value propositions, content, visual design, personalization, AI-enabled experiences, onboarding, conversion, engagement, and retention
• Move beyond documenting what competitors are doing to develop a clear, concise, and differentiated point of view on what matters, why it matters, and the implications for the client's Consumer Group
• Partner closely with Consumer Group Strategy to identify competitive and market signals that may create new opportunities for the Consumer Platform
• Translate competitive research into strategic opportunity areas, experience principles, hypotheses, and recommendations that help Product and Design teams determine where to invest, respond, differentiate, or lead
• Create compelling executive-level narratives and presentations that synthesize complex competitive information into clear insights, implications, and recommended actions for the Senior Leadership Team
• Facilitate detailed competitive experience reviews with senior leaders, Product Managers, Design leaders, Marketing leaders, and other stakeholders, driving discussion from observation to decision and action
• Work with Product and Design leadership to ensure competitive insights result in clear ownership and follow-through, helping teams translate strategic opportunities into product roadmaps, experience improvements, or future exploration

REQUIREMENTS:

• Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Product Design, or another relevant field; Graduate degree a plus
• 8+ years of experience in Product Design, Experience Design, Design Strategy, Service Design, or a related discipline, ideally within complex digital consumer products or platforms
• Demonstrated ability to operate at a Senior Staff or equivalent strategic level, influencing product and experience direction across multiple teams without relying on direct authority
• Deep experience conducting competitive, comparative, or adjacent-market experience analysis and translating observations into differentiated strategic insights
• Exceptional ability to synthesize large amounts of qualitative and quantitative information into a focused point of view with clear implications and recommendations
• Strong strategic and systems-thinking capabilities, with the ability to connect individual experience details to broader customer, platform, market, and business opportunities
• Proven track record of developing and presenting compelling narratives for senior executives and leadership teams, including the ability to simplify complex information without losing critical nuance
• Strong visual storytelling and communication skills, with the ability to create detailed experience walkthroughs, frameworks, journey comparisons, opportunity maps, executive presentations, and other strategic artifacts
• Expert knowledge of user experience methods, human-centered design, storytelling, problem framing, journey analysis, concept visualization, and design principles
• Strong business acumen and the ability to connect design and customer experience observations to business strategy, customer behavior, market dynamics, and measurable outcomes

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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