Human Resources Coordinator (HR/Employee Experience Specialist)

Job Description
Job Description
Company Overview:
Nutmeg State Financial Credit Union (NSFCU) is a values-driven organization committed to intentional actions and investments to “be the change” in our community.
Our
Core Focus is to empower members and families to achieve stability, seize opportunity, and build legacy. We deliver relationship-based, impact-driven, purposeful financial solutions in a cooperative ecosystem.
Our
Core Values are
Integrity
,
Responsibility
,
Empathy
, and
Engagement
.

Position Description

The HR Coordinator (HR/Employee Experience Specialist) supports the delivery of an exceptional employee experience by coordinating learning and development programs, onboarding activities, employee engagement initiatives and People & Culture operations. This role serves as a connector between employees, leaders, and external partners, ensuring the successful execution of programs that strengthen culture, engagement, development, and organizational effectiveness.

Essential Functions

People Operations Administration
Provide administrative and project support that enables the People & Culture team to operate efficiently while acting as the primary employee resource for routine inquiries. Serve as the first point of contact for employee questions and requests. Coordinate department projects, meetings, and annual initiatives. Maintain organizational charts, calendars, and department documentation. Monitor HR inbox and route matters appropriately. Support audits, reporting, record management, and vendor coordination as needed.

Learning and Development Support
Support the execution and administration of learning, development, and culture-building programs. Coordinate training programs, workshops, and development initiatives. Manage LMS assignments, completions, reporting, and audits. Coordinate logistics for internal development programs. Track participation, feedback and effectiveness metrics. Onboarding & Employee Experience
Own and continuously enhance the employee onboarding experience from offer acceptance through successful integration. Coordinate pre-boarding and onboarding activities.

Facilitate orientation sessions and organizational introductions. Manage onboarding schedules, welcome communications, and new hire resources. Track onboarding progress and completion milestones. Internal Communications Support
Develop and distribute People & Culture communications, including coordination of monthly employee newsletter. Maintain HR intranet (Learning Library) content and employee resources. Support communication campaigns for engagement, benefits, learning, and culture initiatives. Assist with creating presentations, guides, toolkits, and employee resources.

Coordinate team meetings, town halls, and other employee forums. Employee Engagement & Culture Programs
Serve as the operational lead for employee engagement initiatives that reinforce culture and belonging. Coordinate employee recognition and service awards. Support wellness initiatives, volunteer activities, celebrations, and special events. Assist with employee surveys and action-planning efforts. Maintain engagement calendars and event schedules. Track participation and feedback to identify opportunities for improvement.

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties. Other duties may be performed as needed.

Qualifications

Experience, Education & Credentials:
Associate’s Degree in Human Resources, Business Administration, Communications, Organizational Development, or related field preferred. A minimum of one year experience in a HR, administrative, employee experience, project management or related support role required. Experience supporting employee programs, events, training initiatives, or organizational projects preferred. Experience coordinating multiple projects, timelines, and stakeholders simultaneously.

Experience working with HRIS required, ADP WorkforceNow preferred
Knowledge, Skills & Abilities:
Exceptional organizational skills and attention to detail
Strong project coordination and follow-through skills
Highly customer-focused with a passion for creating positive employee experiences
Creative mindset with the ability to contribute ideas for employee engagement, recognition, communication, and workplace culture initiatives. Ability to coordinate events, meetings, training programs, and employee activities from planning through execution.

Strong verbal and written communication skills with the ability to interact professionally across all levels of the organization. Working knowledge of HR practices, employee benefits,, and employment-related compliance requirements. Ability to handle confidential and sensitive information with discretion and professionalism. Strong technology skills including Microsoft 365 and HR technology platforms. Demonstrated ability to anticipate needs, solve problems proactively, and take initiative. At Nutmeg, we invest in our people.

We offer a comprehensive benefits package including medical, dental and vision insurance, company-paid life and disability coverage, a competitive 401(k) match, generous paid time off, paid holidays, employee loan discounts, and resources that support your financial and personal well-being. The anticipated hiring range for this position is $25.00 - $27.00 hourly. Actual compensation will be determined based on factors such as skills, experience, qualifications, and internal equity.