Desktop and Server Technician

Desktop and Server Technician — On-Site IT Operations for a Computational Drug Discovery Research Company

New York City, NY · On-site five days per week

The Opportunity

A research office runs on a mix of Mac, Windows, and Linux machines, shared meeting spaces, and the wired and wireless networks that connect them, and when any piece fails, the engineers and scientists who depend on it lose time. This role keeps that environment running day to day at the client's New York City office, from setting up and repairing computers and servers to preparing conference rooms, while picking up whatever tools the research, engineering, and operations groups need supported next.

The client is a New York–based research company in computational biochemistry and drug discovery.

What You'll Do

• Set up, maintain, and repair Mac and Windows desktops and laptops across the office.
• Deploy and service Linux servers, diagnosing faults as they arise.
• Prepare and support conference room technology for meetings.
• Maintain the office's wired and wireless network infrastructure.
• Investigate technical problems quickly and carry them through to a fix.
• Build working knowledge of new tools fast so you can support engineering, research, and operations projects.
• Communicate clearly with engineers and managers based in other offices.

What You Bring

<>Required

• Strong organizational skills and close attention to detail.
• Eagerness to learn quickly, solve technical problems, and work independently.
• Ability to explain technical issues clearly to engineers and managers, including colleagues who work remotely from other sites.
• Ability to work on site at the New York City office five days per week.

<>Also Valued

• A technical background in any of: Desktop Support, Linux Systems Administration, Server Maintenance, Audio/Visual Systems, Network Infrastructure, or Computer Programming.
• Some exposure to Technology Support, Hardware Inventory Management, End-User Support, or Project Planning (helpful, not required).
• Candidates at all experience levels, including entry level, are welcome to apply.

Compensation & Total Rewards

• Expected annual base salary: $90,000–$190,000, set according to factors such as experience and education.
• Sign-on and year-end bonuses as variable pay.
• A generous benefits package with relocation support.

Joining StaffRight Associates

When you work with StaffRight Associates, you get a recruiting partner who understands the substance of your work and represents it accurately to the teams hiring for it. We focus on matching researchers with problems worth their training, and we'll give you a clear, candid picture of each opportunity before you decide to pursue it.