W2 ONLY - Need BMC Remedyforce - Hooksett, NH — Onsite

BMC Helix Remedyforce Administrator 

Location: Hooksett, NH — Onsite
Duration: 12+ months contract

Top Skills:

1. BMC Helix Remedyforce
2. BMC Helix Remedyforce — SLA Configuration
3. BMC Helix Remedyforce — AI Configuration

Job Description / Responsibilities:

• Understanding of BMC Helix Remedyforce Tool
• Configuration and Workflow Administration of Remedyforce
• SLA Configuration/Assessment
• Remedyforce AI configuration
• AI-related enhancements
• SLA reporting and governance
• Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce