Why This Role Stands Out
This hybrid role offers a fantastic opportunity to significantly impact enterprise resilience and ITSM processes at a reputable financial services company, fostering valuable skills in incident management and disaster recovery. You'll thrive here if you're a proactive problem-solver eager to collaborate and drive improvements within a supportive team environment. Apply today to advance your career in a role that values your expertise and offers flexibility.
Quick Overview
Job Description
Latitude Financial Services in Melbourne is seeking an ITSM Analyst to drive stability across Incident, Problem, Change and Enterprise Resilience. You will coordinate response efforts, perform RCA on recurring issues and help improve governance with clear stakeholder communication.
The role emphasizes DR testing, post-incident reviews, and collaboration with suppliers and platform owners. A hands-on, proactive problem solver with IT knowledge is required.
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