USA-Developer-4 with Security Clearance

Job Description: UX Designer / Researcher Location: Arlington, VA(5 days) Active DOD Secret Clearance is required Duration: 12 Months Responsibilities · Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis to understand user needs, behaviors, and pain points. · Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities. · Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows. · Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts that clearly communicate proposed experiences. · Work closely with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are feasible and implemented as intended. · Evaluate existing PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility; recommend improvements that reduce user effort and errors. · Conduct iterative usability testing of concepts, prototypes, and implemented functionality and incorporate findings into subsequent design iterations. · Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM. · Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations throughout research and design. · Use user feedback, analytics, help desk trends, and observed task performance to identify and prioritize high-value UX improvements. · Participate in Agile/SAFe activities including backlog refinement, design reviews, demonstrations, acceptance discussions, and coordination with release schedules. · Partner with training, knowledge management, digital adoption, and help desk teams so recurring user issues and support needs inform UX improvements. · Other duties as assigned.

Requirements · Must be a U.S.

Citizen with an active Secret security clearance. · Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered. · 3 years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products. · Plus is a Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged-application constraints. · Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings. · Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications. · Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools. · Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non-technical stakeholders.

Desired Skills · Experience designing or improving PeopleSoft Fluid homepages, tiles, navigation collections, responsive pages, or related PeopleTools user experiences. · Working knowledge of PeopleTools and technical considerations affecting UX implementation, including page/component structures, configuration, security, and responsive behavior. · Experience applying human-centered design methods in large-scale HCM, ERP, case management, or other complex enterprise environments. · Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices. · Experience using analytics, help desk data, or support trends to identify usability problems and measure UX improvements. · Experience establishing reusable design patterns, UX standards, research repositories, or governance practices across multiple teams. · Experience working in Agile, SAFe, or similar delivery environments; familiarity with ADO or similar work-tracking tools is a plus. · Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred. · UX, human-centered design, accessibility, or related professional certification is a plus.

Additional Information · Clearance: Must be a U.S. Citizen with an active Secret security clearance. · Work Environment: Onsite/Hybrid as required by the contract.