Warehouse Operative - Pet Drugs Online

Pet Drugs Online is one of the UK's leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently. As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation.

We're looking for a reliable and motivated Warehouse Operative to join our fulfilment team. You'll play a key role in ensuring customer orders are picked, packed and dispatched accurately while supporting the efficient receipt, storage and replenishment of stock. This is an excellent opportunity to join a fast-paced ecommerce environment where teamwork, accuracy and customer satisfaction are at the heart of everything we do.

How You'll Make a Difference

As a Warehouse Operative, you'll help ensure every customer order is processed accurately and efficiently while maintaining high standards of stock control, organisation and safety throughout the warehouse.

Your role will involve supporting both the fulfilment and goods-in functions, helping to keep products available, orders moving, and customers receiving the high standard of service they expect from Pet Drugs Online.

Working Pattern

40 hours per week across 7 days, including one weekend per month

Monday - Friday, 11:00am - 7:30pm

Saturday - Sunday, 7:00am - 3:30pm

Key Responsibilities

Pick and pack customer orders accurately and efficiently to company standards

Dispense prescribed medications following training and company procedures

Receive, count and book in deliveries accurately

Check stock for discrepancies, damages and expiry dates, escalating issues where required

Store products correctly to ensure stock is readily available for fulfilment

Support stock replenishment, stock takes and inventory accuracy

Maintain a safe, clean working environment and comply with Health & Safety procedures

Carry out additional warehouse duties to support the wider team as required

You Might Be a Great Fit If...

We're looking for an organised and dependable individual who enjoys working in a fast-paced environment. You'll bring:

Previous experience within a pick and pack or warehouse environment

Experience working within an ecommerce fulfilment operation

Good Microsoft Office skills, including Word and Excel

Strong attention to detail and accuracy

A customer-first approach and positive attitude

The ability to prioritise workload, multitask and work independently or as part of a team

A supportive, flexible and approachable manner

Desirable

Valid Forklift licence

How We'll Support You

At Pet Drugs Online, we're committed to helping our people develop and succeed. When you join us, you'll benefit from a salary of £26,603

A supportive and collaborative team environment

Ongoing training and development opportunities

The opportunity to build your skills across warehouse operations and fulfilment

A culture focused on teamwork, continuous improvement and delivering great customer experiences

What We Offer Our Team

5 weeks' annual leave plus bank holidays

Additional holiday entitlement with length of service

Your birthday as a paid day off

Company pension scheme (Employee 5% / Employer 3%)

Healthcare Cash Plan

Employee Assistance Programme and wellbeing support

Family-friendly policies

Cycle to Work scheme

Staff discounts on products and veterinary services

Access to employee discounts and cashback offers

Free parking

Regular engagement activities and company events

Dog-friendly workplace

We're committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.

Whether you're starting your warehouse career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.