O2C Lead Manager - Robert Half

Interim O2C Lead Manager | Finance Operations Transformation

Newcastle Upon Tyne
⏳ Immediate Start Preferred

We're supporting a large-scale finance transformation programme and are seeking an experienced Order-to-Cash (O2C) Leader to oversee a high-performing finance operations function during a period of significant change.

This is an operational leadership role focused on ensuring service excellence, driving performance, strengthening controls, and delivering continuous improvement across the O2C lifecycle.

Key Responsibilities

• Lead and develop operational teams across Accounts Receivable, Credit Control, Collections, Billing and Cash Application.
• Drive improvements in cash collection, aged debt, working capital and overall O2C performance.
• Monitor and improve key service metrics, KPIs and operational controls.
• Partner with Finance, Commercial, Customer Operations and Shared Services stakeholders to resolve issues and drive performance.
• Identify opportunities for process improvement, automation and standardisation.
• Support the business through ongoing transformation activities whilst maintaining strong day-to-day operational delivery.
• Coach, develop and motivate team members within a fast-paced environment.

We're Interested in Speaking With Professionals Who Have

✅ Leadership experience within O2C, Accounts Receivable, Credit Control or Collections functions

✅ Experience managing operational teams and performance metrics

✅ Strong understanding of working capital, cash collection and receivables management

✅ Experience driving process improvements and operational efficiencies

✅ Exposure to ERP systems such as SAP, Oracle, Dynamics 365 or similar platforms

✅ Excellent stakeholder management skills across Finance and wider business functions

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.