Quick Overview
Job Description
Job Description/ Responsibilities
Oversees the installation, upgrade, configuration, monitoring, and
maintenance of the Z/OS operating system.
Maintains knowledge of all Z/OS utilities and tools (HCD, SMP/E, RACF,
TCP/IP, SMTP, FTP, DFDSS, DSF, SMS, Infoprint, TLS, VTAM)
Maintains knowledge of SERVER pack installs and upgrades.
Maintains knowledge of TSO/JCL and all ISPF functionalities
Assists Mainframe programmers when needed (log on issues, dataset
issues, Job abends)
Provides elevated Mainframe access to new Programmers, Contractors &
Computer Operators for TSO, RACF & Zeke
Maintains knowledge of Hardware configuration via (HMC, DS8910, and
Luminex VTL tape subsystems)
Maintains knowledge of OEM products including (OPS/MVS (alerts), Zeke
job scheduler, Zara tape management
Holds a high degree of ability to resolve hardware/software issues to maintain
24x7 operation.
Strong capability to identify system or process deficiencies and recommend
solutions.
Ensures the latest release of applications are implemented in a timely manner
with minimal or no disruption to IT operations.
Maintains and provides continuous improvement of the processes, standards,
policies, working methods, and tools.
Ensures appropriate tools and processes are in place to have a
development/production environment that is reliable and reproducible.
Ensures tool configuration consistency across development, stage, testing,
sandbox, and production environments.
Estimates work effort requirements efficiently and appropriately Participates in
ongoing production support and end user support.
Provides user training and documentation, updating existing and created new
documents, both technical and end-user
Reviews and make necessary changes to the Information Systems Division
Disaster Recovery Support Manual annually.
On Call 24 x 7 rotation with the other Mainframe Analysts to provide 24 x 7
coverage
Demonstrates strong interpersonal and customer service skills to facilitate
collaborative task/project delivery.
Collaborates with all stakeholders within the project and program team to ensure
delivery of quality technical solutions.
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