Quick overview
Job description
The SAG Services Coordinator responsibilities include the ability to professionally service multiple logistics and field service requirements to support Strategic Account Sales. Tasks include effective coordination for logistics & storage programs, make-ready (repair) services, and additional unique service offerings for Strategic Accounts. Daily functions require diligence, high accountability, and active communication with SAG Services Manager, SAG Sales Coordinators, Inspection Services, 3rd party service vendors, RB Yard Managers, and alternate internal departments to effectively manage the sale for various Strategic Accounts.
- Arrange transportation, storage, inventory, and repair services to meet the requirements of strategic account customers
- Coordinate with sales, inspection services, yard staff, and 3rd party vendors to promote effective sale processing
- Perform thorough inventory tracking to drive timely service and revenue potential
- Develop service efficiency standards and execute alternative tasks as needed.
- Identify, communicate, and promptly resolve service related issues
- Actively review service programs to improve processing efficiencies & drive effective service standards
- Analyze service agreements and vendor programs to minimize costs, drive revenue and improve service levels
- Communicate innovative techniques that create growth opportunities for the services departmental and service programs
- Flexible and willing to perform other tasks as assigned
- 1-3 Years of transportation or business operations experience
- Daily prioritization for effective service processing
- Inventory management and logistical routing techniques
- Measuring productivity and quality of various service offerings
- Executing service agreements that generate revenue potential
- Professional office work environment
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