API Integration & Technical Support Engineer

Experience: 3–5 Years
Employment Type: Full-Time

Job Summary

We are looking for a skilled API Integration & Technical Support Engineer responsible for implementing, maintaining, and supporting system integrations. The candidate should have experience in API development, data integration, troubleshooting, and production support.

Key Responsibilities

• Design, develop, and implement REST API integrations between different systems.
• Configure and manage API connectivity, authentication, and authorization.
• Perform data mapping, transformation, and validation.
• Conduct API testing using tools such as Postman or similar platforms.
• Troubleshoot integration issues, API failures, and data mismatches.
• Monitor API performance, logs, and integration activities.
• Coordinate with internal teams, clients, and external service providers.
• Support system deployment, testing, and production go-live activities.
• Prepare technical documentation and implementation reports.
• Provide ongoing technical and production support.

Required Technical Skills

• Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
• Experience with API integration and system-to-system communication.
• Knowledge of API authentication methods and security practices.
• Hands-on experience with Postman or similar API testing tools.
• Basic knowledge of SQL and database concepts.
• Understanding of data mapping, validation, and error handling.
• Knowledge of troubleshooting, logging, and monitoring.

Preferred Skills

• Experience with API Gateways or middleware platforms.
• Experience in enterprise application integration.
• Knowledge of cloud-based or on-premises integrations.
• Experience supporting production environments.

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

Key Competencies

• Strong analytical and problem-solving skills.
• Good communication and coordination skills.
• Ability to work independently and within a team.
• Strong documentation and troubleshooting capabilities